Prove

Each rung requires its own evidence. Deployment and adoption do not establish value; evaluation turns results into an investment decision.

Code is in production. Evidence: deployment record.

Exposed to 12 pilot customers. Evidence: release and audience record.

10 of 12 customers operational; two blocked by migration.

Seven of ten available customers repeat the workflow weekly.

Cycle time improves 18%, short of the five-day-to-under-one-day target. Implementation effort rises 31%.

Review the outcome, economics and guardrails at 60 days. A decision is still required.

View the corresponding book figure