Evidence & Assumptions

Test the links between intervention, behavior, customer outcome and business effect. Evidence for the problem does not prove the solution.

Delegated authority → local provisioning → shorter cycle time → enterprise value

Three customer observations, two delayed implementations and four support patterns indicate approval friction.

A bounded policy model may remove the bottleneck. Test the mechanism before expanding configuration.

Identity support for delegated roles needs technical validation. Owner: Engineering.

Self-configuration without services remains unproven. Owner: Product.

Supporting evidence establishes a problem. It does not yet establish that a configurable policy model is the right intervention.

View the corresponding book figure